Youth Programs Manager
Position Summary:
Houston Oaks seeks a passionate Youth Programs Manager to join our team. In this pivotal role, you'll be responsible for the comprehensive management, health, and aesthetic appeal of the club's aquatic ecosystems, ensuring optimal conditions for both wildlife and an exceptional member fishing experience.
The Youth Programs Manager will supervise activity staff, develop age-appropriate programming, maintain operational standards, and foster meaningful connections with Members and their families. This position requires strong leadership, communication, organizational, and problem-solving skills, along with a passion for creating memorable experiences for children and families, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.
Essential Duties and Responsibilities:
- Lead, supervise, train, and support Activity Leaders and childcare team members to ensure high-quality Member experiences.
- Oversee daily operations of youth and recreation programs, including childcare services, family activities, camps, and club events.
- Ensure all programs and play environments maintain the highest standards of safety, cleanliness, organization, and Member satisfaction.
- Greet Members and guests in a warm, professional, and welcoming manner.
- Build strong relationships with Members and families through positive communication and personalized service.
- Develop, organize, and implement engaging recreational and educational activities for children and families.
- Monitor staff performance and provide coaching, guidance, and performance feedback.
- Communicate effectively with parents and guardians regarding children’s activities, behaviors, schedules, and special instructions.
- Ensure compliance with club policies, safety procedures, and childcare standards.
- Coordinate scheduling, staffing coverage, and operational needs for childcare and recreation programs.
- Maintain accurate records related to attendance, incidents, activities, and operational reports.
- Assist with planning and execution of family events, youth events, seasonal programming, and other club activities, including setup and breakdown when needed.
- Monitor inventory and ensure toys, equipment, and recreational spaces are properly sanitized and maintained.
- Support children’s emotional and social development while fostering a positive, inclusive, and engaging environment.
- Collaborate with club leadership and other departments to enhance overall Member experiences.
- Address Member concerns professionally and resolve issues promptly and effectively.
- Perform other duties as assigned.