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Youth Support Worker

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Your Role as a Youth Support Officer

The Youth Support Officer will assist in the delivery of services and activities to the community and in particular to young people aged 12-17 years covering all Gold Coast Hubs. This will include the development and facilitation of structured school holiday activity programs for young people.


Key responsibilities include:

  • Assisting in the development and facilitation of structured activities and workshops, in particular throughout the school holiday periods.
  • Supporting and assisting the community to access Gold Coast Youth Hubs as a community and supervise as required.
  • Providing administrative and other support to senior team members,
  • Engaging and sustaining effective and professional relationships with the young people accessing the programs.
  • Cooperating, liaising and negotiating with key stakeholders and youth service providers in relation to access and use of the Youth hub.

What We Offer

  • Salary Packaging: As a not‑for‑profit employer, we offer generous salary packaging benefits that help maximise your take‑home pay. You can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment—reducing your taxable income and giving you more in your pocket.
  • Team Culture: Be part of a collaborative and supportive team that values your skills and wellbeing
  • Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.
  • Career Advancement Opportunities: We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.

What We’re Looking For

  • Qualifications in Human Services or a related field (or working towards) and /or extensive experience working in the Community Sector.
  • Experience in program service delivery to young people.
  • Ability to function both as part of a team and autonomously with minimal supervision.
  • Willingness to commute to our Youth Hubs across the Gold Coast and to work during Queensland school holidays.

Essential Requirements

  • Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
  • Relevant probity checks required by legislation and WMQ Limited policy.
  • Current Driver’s Licence and willingness to travel for work

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