ZARA_Store Manager (新北中和環球門市)

Leading here means being close. Reading what's happening, making decisions, keeping up with the rhythm. Your role is to make everything move forward – the team, the product, the experience – without losing sight of what matters most: people.

In this role, you lead the Customer Experience strategy, analysing KPIs, identifying opportunities, and making adjustments to ensure that every touchpoint reflects excellence. You guide the team, provide training, and model service that sets the standard for customer-centric behaviour. By embodying the Energies method, you inspire others to bring the same focus and energy to every interaction.

We’re looking for people who can combine strategic thinking with hands-on leadership – those who can oversee multiple areas, develop talent, and inspire a customer-centric culture. People who can analyse trends, translate insights into action, and balance operational excellence with an exceptional in-store experience.

Here, you’ll find the opportunity to shape store strategy, including store layout and product presentation. You will work with the visual commercial team to drive commercial results across all sections together and influence every touchpoint of the customer journey. And responsible for driving team development. Every store is unique, offering space to innovate, improve, and leave a lasting mark. Training, support, and growth opportunities are available from day one, helping you turn ideas into impact.

This role is more than coordinating departments. It’s about leading the store experience, shaping customer satisfaction, and driving both team and business results.

Where it takes you – that’s yours to decide.

We offer you a competitive salary. Training from day one and real opportunities to grow.