Zendesk AI Customer Support Expert Needed

We are looking for an experienced AI / Zendesk / Customer Support Automation specialist to help us turn our historical support data into a comprehensive knowledge base and AI-powered customer service system. Phase 1 – Analyse Zendesk History We have thousands of historical customer conversations in Zendesk. We want these analysed to identify and categorise: - Common customer questions - Technical support & PC troubleshooting - Order and delivery enquiries - Returns, collections & refunds - Warr…