智慧服務機器人-文字客服訓練人員(兼職)(實習生) Smart Service Robot - Text-based Customer Service Training Staff (Part-time) (Intern)

【工作內容】
1.協助專案文字客服月報製作(3000-5000筆資料)及簡報(已有版型)
2.建立FAQ問法、整理FAQ內容進行AI訓練及測試
3.專案其它文書處理事項及主管其他交待事項

【需求特質及能力】
1.積極主動
2.責任心
3.願意接受挑戰

【工作時間】
1.週一至週五至少一週需排三天時間(9:00-18:00)
2.最低實習時間為1年

【在這份工作你可以獲得】
1.客戶的專業產業知識，涵蓋：人資、零售服務業、製造業、金融保險業、政府單位等
2.快速梳理資料能力培養
3.提案簡報製作邏輯

【Job Description】
1. Assist in monthly report creation for text-based customer service projects (3000-5000 entries) and presentations (templates provided).
2. Develop question formats for FAQs, organize FAQ content for AI training and testing.
3. Handle other document processing tasks related to the project and other assignments from supervisors.

【Desired Qualities and Abilities】
1. Proactive and initiative-driven.
2. Strong sense of responsibility.
3. Willingness to take on challenges.

【Work Schedule】
1. Must be available for at least three days a week from Monday to Friday (9:00-18:00).
2. Minimum internship duration is 1 year.

【What You Will Gain from This Role】
1. Professional industry knowledge across various sectors including HR, retail services, manufacturing, financial insurance, and government agencies.
2. Ability to quickly organize and analyze data.
3. Skills in proposal and presentation logic.