智慧物流 大客戶專案經理 | Project Manager – Major Account Onboarding

About the role...

As Project Manager for Major Account Onboarding, you will lead the end-to-end implementation of ALP's smart logistics solutions for our key multinational retail clients. You'll turn client requirements into clear project plans and milestones, and coordinate the client's IT and operations teams, our in-house developers, and 3PL partners to keep every launch on track.

This role suits someone who enjoys owning complex, cross-functional projects and building long-term client relationships.

What you will do...

-Major Account Project Management:
Lead the end-to-end execution of major client engagements following contract signing, coordinating move-in preparation, fit-out and renovation, systems onboarding, and staff training across departments to ensure a timely, seamless site handover and operational commencement.

-Client Onboarding & Requirements Alignment:
Serve as the primary point of contact for major clients throughout onboarding, clarifying their operational requirements and aligning internal resources to meet move-in conditions.

-Cross-Functional Coordination:
Coordinate timelines, resources, and deliverables with Engineering, Property Management, Legal, and Finance teams, and proactively resolve cross-functional issues to keep projects on track.

-Progress Tracking & Reporting:
Monitor project milestones and provide regular updates on progress, risks, and support requirements to the Head of Business Development and relevant industry team leads.