資深工程師(品質保證) Manufacturing Quality Engineer (MQA)

您的工作

資深工程師(品質保證)

擔任射頻產品製造品質保證工程師（MQA），您的主要職責是管理與改善產線品質問題。透過有效的問題解決、內部流程改善，以及確保即時回應客戶需求與產品品質績效，持續提升整體製造品質。

我們的團隊

您將加入台灣淡水的 Consumer & Commercial Solution – QA 團隊，與廠內各層級人員及 Molex 其他單位合作，解決品質議題並強化流程；同時也將與外部合作夥伴協作，以支援客戶的品質需求與期望。

您的工作內容（職務說明）

• 分析產品失效原因，制定矯正與預防措施，並有效回應客戶抱怨。

• 即時與客戶溝通，提供數據摘要、進度更新及矯正措施報告。

• 協調品質人員與跨功能部門，共同討論並解決客戶提出的產品品質問題。

• 依據客戶規格與要求，參與因客戶品質問題所展開的產品品質規劃與管制作業。

• 向品質管理團隊回報客戶對產品品質的意見與期望。

• 依客戶要求及內部程序，撰寫並更新相關品質報告與作業程序。

• 培訓並指導品質團隊辨識及建立問題解決方法，以處理客戶品質問題。

• 為客戶準備 8D 報告，包括根本原因分析與矯正措施，並按時提交。

• 執行 8D 報告所列的矯正措施，確保承諾事項落實並完成結案。

• 檢視並建立適切且有效的沖壓及電鍍檢驗關卡，以強化缺陷檢出並防止不良品流出。

• 負責確保自動車床、CNC、沖壓及電鍍零件的品質，並解決生產過程中發生的品質問題。

• 執行製程線稽核，以評估產品與製程品質。

• 推動客戶抱怨及內部品質問題的改善，並參與品質改善專案。

• 推動 QAP 與 COPQ 降低。

• 執行每日 MRB 作業，以進行材料處置。

• 定期執行製程產線稽核。

• 參與第三方驗證機構稽核及客戶稽核。

您的條件（基本資格）

• 具科學或工程相關科系學士學位。

• 至少 3 年機械加工領域工作經驗。

• 具備工程分析能力，並能深入找出製程問題的根本原因。

• 具備良好的組織能力，能依明確時程同時管理多項專案。

• 具備良好的溝通與協作能力，包括書面溝通、一對一討論及團體會議，並具備足以指導資淺工程師的人際互動能力。

• 具備流利的英語溝通與簡報能力。

加分條件

• 具射頻領域製造品質工程師經驗者優先。

• 具相關領域至少 5 年品質工程師工作經驗。

• 熟悉資料庫開發、SPC 軟體及實驗設計（DOE）。

• 具六標準差綠帶或黑帶認證，以及 ISO 相關認證。

Your Job

Manufacturing quality assurance engineer

As a Manufacturing Quality Engineer (MQA) for Radio Frequency, your primary purpose is to develop and manage production line of quality issues by driving effective problem solving, improving internal processes, and ensuring strong customer responsiveness and product quality performance.

Our Team

You will join the Consumer & Commercial Solution – QA organization in Taiwan Danshui, partnering with all levels in the plant and other Molex entities to resolve quality topics and strengthen processes. You will also work with external counterparts to support customer quality needs and expectations.

What You Will Do (Job Description)

• Analyze product failures to define corrective and preventive actions and respond effectively to customer complaints.

• Communicate with customers in a timely manner by providing data summaries, customer updates, and corrective action reports.

• Coordinate with Quality personnel and cross-functional departments to discuss and resolve product quality issues raised by customers.

• Participate in product quality planning and control processes based on customer specifications and requirements initiated by customer quality issues.

• Inform the quality management team regarding customer feedback and expectations on product quality.

• Prepare and update all necessary quality reports and procedures as required by customers and internal procedures.

• Train and guide the quality team in identifying and developing problem-solving methodologies to resolve customer quality issues.

• Prepare 8D reports for customers, including root cause analysis and corrective actions, and deliver them on time.

• Execute the corrective actions documented in 8D reports to ensure committed actions are implemented and closed.

• Review and develop suitable and effective inspection gates in stamping and plating to strengthen detection and prevent leak-out.

• Take responsibility for ensuring the quality of Auto lathe, CNC, stamping and plating parts and resolving quality issues encountered in production.

• Perform process line audits to assess product and process quality.

• Drive improvements for customer complaints and internal quality issues, including participation in quality improvement projects.

• Drive QAP & COPQ reduction.

• Conduct daily MRB activities for material disposition.

• Perform periodic process line audits.

• Participate in 3rd-party certification body audits and customer audits.