Key Responsibilities

Implement Zoho Business Solutions

· Collaborate with cross-functional teams, stakeholders to gather requirements, conduct feasibility analysis, translate business needs into technical solutions and deliver effective Zoho solutions.

· Design, develop, implement & manage Zoho CRM, Service Suite & Marketing Cloud to enhance sales, marketing, and customer support processes including end to end workflow automations & reporting.

Integrations & Custom Solutions

· Integrate Zoho ecosystem with each other Zoho products (like Analytics, Creator etc.) for seamless data flow.

· Integrate Systems seamlessly connecting Zoho applications with third-party tools using APIs and webhooks to ensure smooth data flow.

· Develop custom solutions using Zoho Creator and scripting tools like Deluge.

Define & Manage Zoho Solutions & Rollouts

· Develop and maintain operational & management data dashboards and reports in Zoho Analytics to support business decisions.

· Manage Projects while defining project scopes, timelines, and deliverables, while ensuring on-time and quality execution.

· Provide support while troubleshooting issues, maintain Zoho systems, implement improvements for enhanced functionality.

Lead From Front

· Lead and mentor team members & oversee their deliverables.

· Stay updated with the latest updates and features within the Zoho platform and evaluate new technologies for continuous system improvement.

· Act as a technical liaison for clients and teams, delivering presentations, status updates, and technical documentation, trainings.

Requirements

Required

· Minimum of 2 years of experience in software development & deployment.

· Minimum of 2 years specializing in Zoho implementation.

· Minimum of 2 years specializing in designing, customizing & deployment of Zoho CRM, Service Suite, Marketing Cloud, Creator & Analytics.

· Bachelor’s degree in CS, IT, or a related field.

Must Haves

· Zoho certifications such as Zoho Creator Developer or Zoho CRM Consultant.

· Familiarity with business processes like sales, service & marketing workflows.

· Strong proficiency in Deluge scripting, API integrations, and system automation.

· Excellent verbal, written communication skills and team collaboration skills.

· Experience with front-end technologies (HTML, CSS, JavaScript).

Benefits