Zoho Product Owner
Pinerium Zoho Product Owner
Summary
Product Owner at Pinerium (a Zoho Premium Partner) leading requirement management, product planning, and business process alignment for Zoho implementation projects. Day to day: gathering business requirements, writing user stories and functional specs, prioritizing the backlog, and aligning stakeholders with Agile delivery teams using Zoho apps like CRM, Desk, Books, Projects, and Creator.
Pinerium is seeking a strategic and business-oriented Zoho
Product Owner to lead requirement management, product planning,
and business process alignment across Zoho implementation projects.
This role is responsible for translating business needs into
actionable product requirements, prioritizing delivery objectives,
aligning stakeholders, and ensuring Zoho solutions deliver measurable
operational value. The ideal candidate combines strong business
analysis capabilities with product thinking and understanding of SaaS
and Zoho ecosystems.
The Zoho Product Owner works closely with Scrum Masters, Developers,
Implementation Specialists, Presales Consultants, and client
stakeholders throughout the implementation lifecycle. This role exists
within Pinerium’s Zoho Project Team structure.
Key Responsibilities
Product Ownership & Requirement Management
- Gather, analyze, and document business requirements from
stakeholders and clients.
- Translate business needs into functional specifications,
workflows, and user stories.
- Define product scope, priorities, and acceptance criteria.
- Maintain and prioritize the product backlog based on business
impact and delivery goals.
Business Process & Solution Alignment
- Analyze business operations and recommend optimized workflows
using Zoho applications.
- Ensure proposed solutions align with operational goals and
business value.
- Work closely with Presales Consultants during discovery and
solution validation phases.
- Support process standardization and continuous operational improvement.
Agile Delivery Collaboration
- Collaborate with Scrum Masters and development teams during sprint
planning and execution.
- Clarify requirements and support teams during implementation and
testing phases.
- Review delivered features and validate completed work against
acceptance criteria.
- Participate in sprint reviews, retrospectives, and delivery
planning activities.
Stakeholder Communication & Coordination
- Act as the primary bridge between business stakeholders and
technical teams.
- Communicate priorities, scope changes, risks, and delivery
expectations clearly.
- Support client workshops, discovery meetings, and process discussions.
- Ensure stakeholder alignment throughout project lifecycle.
Product Improvement & Documentation
- Monitor product/process performance and identify improvement opportunities.
- Prepare process documentation, functional specifications, and
workflow diagrams.
- Maintain accurate backlog documentation and delivery records.
- Stay updated with Zoho product capabilities and SaaS best practices.
Requirements
- Bachelor’s degree in Business Administration, Information
Systems, Computer Science, or related field.
- 1–3 years of experience in Product Ownership, Business Analysis,
SaaS implementation, or CRM/ERP projects.
- Strong understanding of Zoho applications such as Zoho CRM, Zoho
Desk, Zoho Books, Zoho Projects, and Zoho Creator.
- Experience writing user stories, process flows, and functional requirements.
- Strong business process analysis and problem-solving abilities.
- Familiarity with Agile/Scrum delivery methodologies.
- Excellent communication, stakeholder management, and
presentation skills.
- Ability to balance business priorities with technical feasibility.
- Experience with backlog management and delivery coordination
tools is preferred.
- Zoho certifications or Agile certifications are considered a plus.
- Fluency in English (Arabic is a plus).
- Additional Requirement: Candidate must have their own laptop.
- Must be a non-smoker (all types).
Benefits
- Competitive salary and career growth opportunities.
- Exposure to enterprise Zoho implementation and digital
transformation projects.
- Opportunity to work within a Zoho Premium Partner organization.
- Access to professional development and certifications through
Pinerium Academy.
- Collaborative Agile delivery environment.
- Career path into Product Management, Solution Architecture, or
Delivery Leadership.