Zuern - Allenton| Dispatcher

Zuern Building Products is looking to hire a Dispatcher at our Allenton location. Are you someone who enjoys coordinating moving pieces, solving problems, and helping teams work together to deliver exceptional customer service? Would you like to join a growing company with a supportive team environment and opportunities for career growth?

As a Dispatcher at Zuern, you will play a key role in the daily coordination of deliveries, communication between departments, and support of our customers. This position serves as an important link between sales, operations, drivers, and customers to help ensure deliveries are scheduled efficiently and customer expectations are exceeded.

A Typical Day in This Role Includes:

• Coordinating daily delivery schedules and routes
• Communicating with sales teams regarding customer deliveries, returns, and scheduling needs
• Working closely with drivers, yard teams, receiving teams, and other dispatchers to ensure efficient operations
• Serving as a point of contact for contractors regarding order revisions and additions
• Managing invoicing, order processing, and returns
• Assisting with inventory management and monthly cycle counts
• Monitoring deliveries throughout the day and adjusting schedules as needed
• Utilizing BisTrack and other systems to manage orders and delivery information
• Communicating delivery updates and information to customers
• Resolving delivery concerns and customer issues in a professional manner
• Supporting yard and receiving operations when necessary
• Collaborating across departments to ensure a smooth customer experience
• Assisting with other operational and administrative duties as assigned