Zuora Architect

We are seeking an experienced Zuora Architect to design, implement, and optimize Zuora billing solutions while collaborating with cross-functional stakeholders to drive business success.

Responsibilities

• Work closely with the customer to gather requirements, design solutions, and estimate efforts
• Collaborate with Business Operations, Finance, and Business Analysts to gather and understand business requirements
• Design and enhance workflows to meet business needs
• Manage a small team and coordinate deliverables while communicating effectively with all stakeholders
• Deliver system development, testing, and deployment with minimum handholding
• Troubleshoot and resolve production issues and configurations related to Zuora integrations and data flows in a timely manner
• Implement performance improvements to ensure optimal system performance
• Support the DevOps team in automating Zuora deployments and ensure successful changes to production
• Develop and maintain technical documentation related to Zuora implementations, design specifications, test plans, and user guides
• Conduct code reviews and provide technical guidance to junior developers
• Provide support and training to end-users and stakeholders on Zuora functionalities and best practices
• Participate in regular meetings with stakeholders to discuss project progress, issues, and solutions

Requirements

• 10-15 years of experience in IT, with a track record in implementing, maintaining, and improving platforms in Billing
• Understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs
• Expertise in Zuora Invoice template creation and updating, including Payments, Bill runs, billing document posting, Invoice, CM & HTML templates
• Knowledge of Product Catalog, Charge Models, and Subscription lifecycle management, including create, update, renew, and cancel processes
• Experience with Zuora Order line-item feature, including creating Order line-items and Invoice order line items
• Skills in reconciliations and troubleshooting for month-end processes, along with mass create/update/delete operations at/for multiple objects
• Proficiency in developer tools and Postman tools
• Experience integrating with ecommerce, payment gateways, data analytics platforms, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways
• Familiarity with Zuora Workflow to automate new workflows and enhance existing ones
• In-depth knowledge of Admin features and setups, including Roles, Permissions, and Billing templates
• Ability to support day-to-day queries and analysis from business, finance, dev, QA, and other stakeholders
• Understanding of Zuora product updates, industry trends, and best practices to ensure optimal system performance

Benefits

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

Sponsored Tech Talks & Hackathons

Unlimited access to LinkedIn learning solutions

Possibility to relocate to any EPAM office for short and long-term projects

Focused individual development

Benefit package:

• Health benefits
• Retirement benefits
• Paid time off
• Flexible benefits

Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)