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ServiceNow Backed by SequoiaBacked by Greylock
20 views 2 months ago

Principal Product Manager - WEM Analytics and Planning

Open 45d RemoteNorth AmericaPrincipal Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.Canada LMIA employer — This employer was issued a positive Labour Market Impact Assessment by Employment and Social Development Canada in the last four quarters, through the High Wage, Global Talent or Permanent Resident streams. The approval belongs to the employer and is not a commitment to sponsor this role.Ireland permit employer — This employer was issued Irish employment permits this year or in the two years before, per the Department of Enterprise, Tourism and Employment. The permits belong to the employer and are not a commitment to sponsor this role.
United States
Santa Clara, California

Principal Product Manager (IC4) owning strategy and execution for Workforce Engagement Management (WEM) in ServiceNow's CRM omnichannel contact center — AI-driven forecasting and scheduling, real-time channel monitoring, coaching/skill management, and team performance analytics. Works closely with UX, engineering, and data/AI teams to ship enterprise SaaS capabilities.

Agentic AI AI Analytics Automation CRM +4 skills
167K – 291K $
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ServiceNow Backed by SequoiaBacked by Greylock
24 views 2 months ago

Senior Principal Inbound Product Manager, CRM Voice AI

Open 47d RemoteNorth AmericaPrincipal Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.Canada LMIA employer — This employer was issued a positive Labour Market Impact Assessment by Employment and Social Development Canada in the last four quarters, through the High Wage, Global Talent or Permanent Resident streams. The approval belongs to the employer and is not a commitment to sponsor this role.Ireland permit employer — This employer was issued Irish employment permits this year or in the two years before, per the Department of Enterprise, Tourism and Employment. The permits belong to the employer and are not a commitment to sponsor this role.
United States
New York, New York

How We Work: We work in pods - small, dedicated teams embedded with a single enterprise customer, building their voice agents from first call to self-sufficiency. A pod owns the full lifecycle: agent shadowing,…

AI Conversational AI LLM ServiceNow
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ServiceNow Backed by SequoiaBacked by Greylock
17 views 2 months ago

Principal Inbound Product Manager - AI Experience

Open 47d North AmericaPrincipal Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.Canada LMIA employer — This employer was issued a positive Labour Market Impact Assessment by Employment and Social Development Canada in the last four quarters, through the High Wage, Global Talent or Permanent Resident streams. The approval belongs to the employer and is not a commitment to sponsor this role.Ireland permit employer — This employer was issued Irish employment permits this year or in the two years before, per the Department of Enterprise, Tourism and Employment. The permits belong to the employer and are not a commitment to sponsor this role.
United States
Santa Clara, California

As Lead Product Manager for Lux, ServiceNow's AI-native experience platform, you will help drive AI strategy for the next generation of enterprise AI first experiences. Lux provides the common platform that brings…

Agentic AI AI Figma Go-to-Market Prototyping +1 skills
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