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ServiceNow Backed by SequoiaBacked by Greylock
24 views 3 weeks ago

Senior Staff Software Engineer-Voice AI Agent Prompting

Open 19d North AmericaStaff Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.Canada LMIA employer — This employer was issued a positive Labour Market Impact Assessment by Employment and Social Development Canada in the last four quarters, through the High Wage, Global Talent or Permanent Resident streams. The approval belongs to the employer and is not a commitment to sponsor this role.Ireland permit employer — This employer was issued Irish employment permits this year or in the two years before, per the Department of Enterprise, Tourism and Employment. The permits belong to the employer and are not a commitment to sponsor this role.
United States
Santa Clara, CALIFORNIA

Builds, ships, and operates production voice AI agents at ServiceNow as a forward deployed engineer embedded in customer telephony and contact-center environments. Day to day: authoring and versioning the prompts and instructions that govern voice agent behavior, designing autonomous call workflows, and building automated evaluation to verify live-call correctness.

Acceptance Criteria Agentic AI AI API Assembly +6 skills
191K – 334K $
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ServiceNow Backed by SequoiaBacked by Greylock
24 views 3 weeks ago

Senior Staff Software Engineer_Voice AI Agent Prompting

Open 19d North AmericaStaff Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.Canada LMIA employer — This employer was issued a positive Labour Market Impact Assessment by Employment and Social Development Canada in the last four quarters, through the High Wage, Global Talent or Permanent Resident streams. The approval belongs to the employer and is not a commitment to sponsor this role.Ireland permit employer — This employer was issued Irish employment permits this year or in the two years before, per the Department of Enterprise, Tourism and Employment. The permits belong to the employer and are not a commitment to sponsor this role.
United States
Santa Clara, California

A forward-deployed engineer at ServiceNow who designs, ships, and operates production voice AI agents — authoring the natural-language instructions, prompts, and guardrails that drive agent behavior, integrating with telephony/CTI/CCaaS stacks, and proving correctness via automated evaluation on live calls. Embedded directly in customer contact-center environments.

Acceptance Criteria Agentic AI AI API Assembly +6 skills
191K – 334K $
Sign in to see your match