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Experienced Contact Center Supervisor
Oversee a team of 15–25 call-center agents handling inbound customer service calls, coach performance, and drive productivity using standard office and call-center tools.
Call Center Supervisor
Supervise a team of 15–25 call-center agents handling inbound customer service calls, coaching performance, and driving KPIs in a tech-enabled BPO environment.
Call Center Customer Service Supervisor
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Technical Customer Care Representative I (Entry-Level)
LOCATION Killeen, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We…
Entry-Level Technical Support Agent (Full-Time)
LOCATION Killeen, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We…
Entry-Level In-Person Customer Service Representative (Toll)
LOCATION Parkersburg, WV POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple…