L3 media technology support role (via LTIMindtree, supporting Paramount/ViacomCBS) working remotely across LATAM: responding to support tickets in JIRA/Slack, troubleshooting transcoding, autoQC and content delivery issues, and maintaining runbooks/documentation. Core tech: Linux/Windows servers, AWS/Azure/GCP, JSON/XML workflow authoring, and video/audio codec expertise.
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