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Design and deliver automated customer-service processes on the Celonis platform that handle refunds and other outcomes without human intervention, integrating with CRM, ticketing, and AI-driven chat/voice bots.
Senior Data Scientist at Flix in Munich to enhance the revenue management system using Python, SQL, and revenue management theory, collaborating with commercial and engineering teams.
Designs and deploys automated customer-service processes on the Celonis platform to handle refunds and other transactions without human intervention for a long-distance travel company.
Design and deliver automated customer-service processes on the Celonis platform that handle refunds and other cases without human intervention for millions of Flix passengers.
Coordinate and track travel-related projects, maintain documentation, and support cross-functional teams using tools like Confluence and Jira.
Design and style luxury villas for a villa-hospitality brand, creating mood boards, sourcing décor, and leading end-to-end interior projects to elevate brand identity.
Lead end-to-end interior design projects for StayVista’s villas and hotels, creating guest-centric spaces and managing budgets, vendors, and site execution across North India.
Designs and governs data models for Jet2.com’s analytics platform, ensuring alignment with business goals and collaboration with engineering teams using Snowflake.
Design intuitive, multi-channel digital experiences for British Airways’ core apps and website, using Figma and UX/UI best practices to align with customer needs and business goals.
Provides IT helpdesk support for travel company employees in EMEA, troubleshooting hardware/software issues, managing Microsoft 365/Active Directory, and handling onboarding/offboarding tasks.
Senior Full Stack Engineer modernizes large-scale travel platforms using Angular, Java, Spring Boot, cloud-native tech, microservices, and distributed systems.
Lead global partner-excellence programs at Agoda, optimizing post-booking processes, automation, and AI-driven tooling to improve partner satisfaction and operational efficiency across travel-tech systems.
Build AI agents that automate endpoint security, phishing triage, and compliance workflows across macOS, Windows, iOS, and Android for a global travel-tech company.
Build AI agents that automate endpoint security, phishing triage, and compliance workflows across macOS, Windows, iOS, and Android to harden Kiwi.com’s global workforce.
Lead a team to define and execute the strategy for integrating rail operators worldwide, automating B2B integrations to scale ground transportation bookings and improve data harmonization.
Lead a team to define and execute rail-integration strategy, automating B2B connections with global carriers to scale ground-transport inventory and revenue.
Build and own scalable travel-platform services, refactor code, and ensure reliability through automation, observability, and incident response.
Oversee finance-related travel management projects, coordinating client solutions and internal teams to deliver cost-effective corporate travel services.
Senior Product Manager in Bangkok to lead end-to-end product development for Agoda’s travel platform, collaborating with engineering and business teams to deliver data-driven travel solutions.
Design static and animated ads, social graphics, and ecommerce assets for a travel and comfort-products brand using Adobe tools, Figma, and AI image/video generation.
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