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Provide first- and second-line IT support for internal users, troubleshooting Microsoft 365, Intune, Entra ID, networking, and AV issues while improving processes and contributing to infrastructure projects.
Lead complex Edwin AI implementations for enterprise customers, designing advanced observability workflows and multi-platform integrations while mentoring teams and shaping product feedback.
Build and improve ML/LLM systems that raise the quality of Glean’s AI Assistant and autonomous agents, focusing on evaluation, personalization, and production-grade execution.
An Infrastructure Engineer maintains and improves cloud and on-prem systems for reliability, security, and automation, using AWS, Kubernetes, and AI agents to support production environments and respond to incidents.
Build and improve Glean’s enterprise search and AI assistant by training ranking models, personalizing results, and adapting LLMs to customer data.
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is…
TL;DR - Lovable's product-led growth motion has been core to its success, and messaging is one of the biggest levers we have to move users from signup to activation to expansion. This role owns that lever: the…
Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people,…
We are looking for a dedicated Remote Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing support via phone, email, and chat. Your main tasks…
Develop and maintain help-center content for travel-industry partners, using data-driven strategies to reduce friction and improve self-service support across platforms like Expedia Partner Central.
Hussle (now part of EGYM Wellpass) is the UK’s leading fitness marketplace. We provide hundreds of companies with fitness-as-a-benefit at thousands of venues nationwide through one simple pass. By collaborating with…
About Enterpret As the world moves to AI native applications, one element matters more than anything: the data. At Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize…
About Check Payroll is broken. Come fix it alongside a team thatâs as passionate as you are! At Check, weâre not just building our own business â weâre building payroll businesses together with every one of our…
Build and deploy AI-powered tools and agentic workflows for customer operations teams, integrating LLMs, RAG, and APIs to automate support, onboarding, and implementation tasks.
Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle…
Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational…
This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex…
About Check Payroll is broken. It's still running on decades-old infrastructure. We're rebuilding it. We don't run payroll ourselves — we power the businesses that do. As the inventors of embedded payroll,…
About TradeWindow At TradeWindow, we create innovative and intelligent software solutions used by leading exporters and freight forwarders. Our mission is to re-define the way businesses establish trust and share…
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