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Quality Program Manager leading a Quality Management Program on a federal/defense contract at Mt. Haleakala, HI—conducting audits, root-cause analysis, PWS/AQL compliance tracking, and quality reporting using MS Office.
Leads and oversees a Quality Management Program for a defense/government contractor, ensuring compliance with performance standards, conducting audits, and driving continuous improvement initiatives. Core focus on contract adherence, data-driven quality assessments, and stakeholder reporting.
Overview Hexagon Autonomous Solutions is searching for a Quality, Health, Safety & Environmental (QHSE) Manager to lead Antcom’s quality management, regulatory compliance, health and safety, environmental, and…
Program Manager leading a large-scale USPTO Service Desk, Advanced Problem Resolution, and Contact Center contract—overseeing staffing, SLAs, financials, quality, security compliance, and AI-enabled technology adoption using ITIL-based service management with ServiceNow and Salesforce.
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Service Desk Manager role who shall provide direction, administration, quality assurance, leadership, and day-to-day…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Contact Center Supervisor role who shall provide direction, administration, quality assurance, leadership, and day-to-day…
A hands-on Quality Assurance Engineer/Technician performs physical inspections of automotive/manufactured parts, reads engineering drawings, and troubleshoots defects to ensure products meet standards. Core tools include measuring instruments and GD&T principles.
The Quality Assurance Lead manages the quality assurance program for Service Desk operations, including auditing interactions, monitoring SLA compliance, and performing root-cause analysis. The role involves developing QA processes, managing scorecards, and leading coaching initiatives to drive continuous improvement.
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Senior Customer Service Representative role that serves as the front-line customer service connection for the…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Executive Support Technician role that serves the organization. This role provides onsite support at the…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for the Executive Support Technician role that serves the organization. This role provides onsite support at the headquarters…
The Technical Writer develops and maintains operational documentation, user guides, SOPs, and internal communications to support organizational knowledge management initiatives.
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for the Quality Manager role that serves the organization. This role could be filled both onsite at a Government facility or at…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for the Enterprise Request Fulfillment (ERF) Manager role that that serves the organization. This role could be filled both…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Service Desk Lead / COOP Site Lead role that that serves the organization. Your goal will be to ensure the team…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Network/Systems Engineer role that serves the organization. This role could be filled both onsite at a Government…
The Quality Assurance Analyst monitors service desk interactions, audits tickets, and ensures compliance with SOPs and SLAs to identify service improvement opportunities. The role requires proficiency in Microsoft Office and analytical skills to track performance metrics and generate quality reports.
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Service Desk Agent role that serves as the front-line customer service connection for the organization, responding to…
Brief Overview of Position: Strategic Operational Solutions (STOPSO) is seeking candidates for a Customer Service Representative role that serves as the front-line customer service connection for the organization,…
IMG - Altair, an Ichor Company, has an immediate opening for a hands-on Facilities Maintenance Manager in Fremont, CA. This hands-on role supervises asmall maintenance team and is responsible for equipment maintenance,…
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