Director-level SRE leader at Zscaler in Bangalore (hybrid) who runs India-based SRE/Production Engineering teams keeping the Zero Trust Exchange cloud security platform at 99.99%+ availability. Day to day: owning SLAs/SLOs and error budgets, automating incident mitigation, capacity planning, and observability (Kafka, OpenTelemetry, Prometheus, ClickHouse, Elasticsearch) across Kubernetes and multi
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