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Build and maintain scalable Salesforce Apex solutions for Gusto’s Sales and CX teams, using AI tools to write, debug, and document code while ensuring high-quality, production-grade systems.
Design and maintain Gusto’s AI-native design system, Workbench, by creating coded components, token architecture, and LLM-readable documentation while collaborating with engineers to integrate AI tooling.
Gusto is hiring a software engineer to re-architect and scale their core payments platform, focusing on modularity and reliability. The role involves designing distributed systems and collaborating across teams using Ruby on Rails and TypeScript.
Build and maintain scalable data pipelines and ETL workflows to ensure Gusto's data is consistent and reliable, using SQL, Python/Scala/Java, and cloud platforms like Snowflake or Databricks.
Build and own Gustie Assist’s Otto, an LLM-powered agent that autonomously resolves payroll, benefits, and compliance issues for Gusto’s support advocates, spanning backend, frontend, and safety-critical tooling.
Owns and drives Gusto's vulnerability management and security operations programs, aligning security with AI-native growth while managing cross-functional stakeholders and leveraging AI tools for automation.
Senior Staff Software Engineer at Gusto designs and builds AI-powered onboarding flows that turn new signups into active small-business customers, working full-stack and cross-functionally in San Francisco.
Build and scale Gusto’s ML/AI platform, designing MLOps pipelines, feature stores, and deployment frameworks to enable reliable, scalable AI services for internal teams.
Owns and matures Gusto’s security GRC program, driving SOC 2 Type 2 compliance, vendor risk reviews, and cross-functional policy enforcement with AI-driven automation.
Build and maintain tax-account systems that handle registrations, filings, and compliance for hundreds of thousands of small businesses, using full-stack engineering and AI tools.
Build and ship production features using large language models to help small businesses and their employees save for retirement, working closely with product and design teams in Ruby on Rails and React.
Designs, builds, and maintains Gusto's core small-business products (Payroll, Benefits, HR, etc.) using Ruby/Rails and JavaScript/React, mentors engineers, and drives large-scale customer-facing features.
Build and scale Gusto’s new PEO Benefits platform, designing full-stack features for healthcare plan shopping, carrier integrations, and AI-driven automation while mentoring engineers in a Ruby/Rails and React stack.
Leads Gusto’s AI/ML strategy, unifying classical ML and GenAI to build scalable, high-impact systems for payroll, HR, and small-business tools while managing cross-functional teams and platform development.
Lead architecture and delivery of Gusto’s Commerce Platform, designing systems for pricing, packaging, subscriptions, and promotions that power payroll and HR tools for 500,000+ small businesses.
Own Gusto’s AI-driven customer service platform, designing intent classification, handoff logic, and retrieval systems to route queries to AI or humans efficiently.
Build and scale Gusto’s core AI agent platforms—multi-agent orchestration, tool registries, and evaluation frameworks—using Ruby/Rails and JavaScript/React to power payroll and HR for 500k+ small businesses.
Lead the architecture and delivery of financial infrastructure at Gusto, including money movement, lending, and tax systems, while guiding a team of engineers and shaping AI-native solutions for small businesses.
Own and scale Gusto’s tax payments and filing systems, automating compliance for 500k+ small businesses while partnering with engineering and operations to turn complex tax rules into reliable, AI-enabled tools.
Staff Data Scientist at Gusto building time-tracking products for small businesses using experimentation, causal inference, and AI-assisted analytics to drive product decisions and mentor peers.
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