Supports internal users at Best Egg (a Barclays-owned fintech lending platform) in Wilmington, DE: manages service desk tickets and SLAs, troubleshoots workstation and video-conferencing issues, onboards new hires with MDM-provisioned hardware, and maintains asset and printer inventories. Stack includes Office 365, Azure, Slack, JSM/ServiceNow, and Intune/Jamf.
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