A Security Analyst on Staples' CIAM operations team supporting the Ping Advanced Identity Cloud: resolving L2/L3 tickets, onboarding applications via SAML/OAuth/OIDC/SCIM, handling production incidents within SLA, and automating repetitive tasks. Core stack includes Ping AIC/ForgeRock, MFA/FIDO2, JavaScript, Entra ID, and 1KOSMOS, working rotating shifts.
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