Designs and prototypes cutting-edge fraud-detection and governance systems using AI/ML and cloud platforms to incubate new Twilio products.
Designs and maintains a robust analytics data layer for R&D teams using AWS Glue, Athena/Presto, and LookML to enable trusted reporting and data-backed decisions.
Build and scale Twilio’s next-gen observability platform using OpenTelemetry, ClickHouse, and AWS, driving telemetry pipelines, metrics, and tracing to improve incident response and cost efficiency.
Lead the strategy and roadmap for Twilio’s Commerce Platform, empowering developers with scalable, self-service tools for onboarding, billing, and subscriptions while reducing support burdens.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide…
Own the product vision and roadmap for Twilio’s Super Network Data & Analytics, collaborating with engineering, design, and GTM to launch high-impact solutions that shape global connectivity.
Leads technical pre-sales for Twilio’s ISV segment, designing API-driven communication solutions, and mentoring engineers to drive customer adoption of Twilio’s cloud communications platform.
Staff Product Manager at Twilio’s Trust Hub team, owning KYC platform products end-to-end. Focuses on streamlining customer registration while maintaining KYC standards, leading cross-functional teams, and driving data-driven product decisions.
Staff-level security engineer at Twilio leading the design and implementation of secure reference architectures and technical guardrails for Enterprise AI platforms, using Python/Go, AWS/GCP, and Kubernetes in a remote-first setting.
A Principal Presales Engineer at Twilio drives technical sales for communications products, leading customer discovery, architecture design, and product demonstrations to secure deals. Focuses on APIs, backend/web dev, and telecom solutions while advising customers and mentoring junior presales engineers.
Staff-level security engineer on Twilio's Threat Detection and Response team, owning detective tooling, threat modeling, on-call, and incident response. Day-to-day centers on AI-driven threat hunting (MITRE ATLAS), building AI agents/agentic workflows, and automating detection with SIEM/SOAR and IaC across cloud platforms.