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Software Engineer (L3) Email
Backend software engineer (L3) on Twilio SendGrid's email team, building and operating massive-scale distributed systems that process billions of emails. Work centers on modernizing Go-based microservices across a dual-cloud AWS/Azure setup, using Terraform, Kafka-style streaming, and strong observability. Remote within the US.
Technical Support Engineer 2
Technical support engineer serving as a subject matter expert for Twilio's Programmable Messaging API: troubleshooting message deliverability, handling wholesale-provider escalations with carrier partners, filing bugs in Jira, and improving documentation. Requires 3+ years of client-facing technical support experience with REST APIs and working programming knowledge.
Staff Software Engineer, Mobile (P4)
Staff mobile engineer on Twilio's Stytch team, building and owning mobile SDKs for identity, authentication, and fraud prevention — including device-level signal collection and agentic identity use cases. Android-first (Kotlin/Java), with iOS, Kotlin Multiplatform, C/C++, Swift, or Go as pluses; remote within Canada.
Senior Applications Support Specialist
Senior L3 applications support/reliability role in Pune: lead major incident bridges, run deep diagnostics and RCAs across Java/JVM, .NET, middleware and Linux, apply SRE practices, build automation and observability (Splunk, AppDynamics, ELK), and mentor L1/L2 teams. Needs 7-12+ years in production support/SRE.

