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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
In-house attorney drafting and negotiating cloud, SaaS, AI, and data-processing agreements for a leading CCaaS provider, advising on privacy, cybersecurity, and compliance risks.
Design, implement, and support Software Defined Storage and Kubernetes platforms in a private cloud using Infrastructure-as-Code, GitOps, and automation tools like Terraform, Ansible, and Python.
VP of Data Science leading an applied data science team at a cloud contact center software company, focused on AI products including LLMs, agentic architectures, model fine-tuning, and prompt engineering that ship directly into production.
Network Engineer maintaining IP networking components in a 24/7 SaaS cloud contact center environment—troubleshooting, capacity planning, and deploying new network product offerings. Core tech includes Cisco IOS-XE/Nexus, MPLS, OSPF, BGP, and IPSEC VPNs.
Builds, installs, and maintains compute, network, storage, rack, and power hardware in Five9's Atlanta data center, working onsite five days a week with 24x7 on-call rotation. Day-to-day covers equipment installs, monitoring, cooling/power planning, DCIM inventory, vendor RMAs, and troubleshooting using Linux/Unix command line.
Five9 is hiring a Data Center Engineer to build, install, and maintain the hardware and infrastructure of its data center in Santa Clara, CA, working fully onsite five days a week with on-call duties. Day-to-day work spans compute, network, and storage installs, power/cooling and space planning, DCIM inventory, vendor/RMA handling, and automation via coding in a Linux/Unix environment.
Network Engineer II managing LAN infrastructure (Cisco Nexus, Palo Alto, F5) in a 24/7 SaaS cloud contact center environment, driving automation with Ansible/Terraform/Python and operating across hybrid on-prem, GCP, and AWS data centers.
Senior DevOps Engineer owning DNS and Kubernetes infrastructure in a private cloud, using Ansible, Terraform, Python, and GitOps/observability stacks to automate, scale, and harden mission-critical services.
Senior DevOps Engineer building and operating large-scale Software Defined Storage and Kubernetes platforms in a private cloud, using IaC tools like Ansible, Terraform, and Helm with GitOps practices.
Architect, implement, and support a community-driven OpenStack private cloud using Ansible/Terraform/Pulumi, with deep expertise across Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance for a cloud contact center provider.
Senior engineer designs and refines AI prompts for Five9’s cloud contact center quality management system, mentors a small team, and leads complex customer deployments using Speech Analytics and LLM expertise.
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