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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
Leads cloud contact center software deployments and integrations for enterprise clients, configuring complex systems (IVR, APIs, CRM integrations) and mentoring junior engineers to ensure seamless customer implementations.
Build and scale cloud-native microservices in Java/Spring Boot that power Five9’s global contact-center platform, focusing on reliability, performance, and distributed systems.
Senior Technical Program Manager driving multiple complex, cross-functional programs across a cloud contact center software company, coordinating between engineering, product, finance, and executive stakeholders using cloud technologies.
Build responsive, performant cloud contact center UIs with React, TypeScript, TanStack, and Zustand, deployed on Google Cloud Platform, with an expectation to grow into full-stack ownership over time.
The Senior Software Engineer will build and maintain cloud contact center UI features using React, TypeScript, and Nx. This role involves collaborating with a distributed team, mentoring engineers, and utilizing AI coding agents in an async-first environment.
Orchestrate the delivery and release of cloud contact center software, managing release pipelines and cross-functional teams using Agile methodologies and tools like Jira and GitLab.
Senior DevOps Engineer owning DNS and Kubernetes infrastructure in a private cloud, using Ansible, Terraform, Python, and GitOps/observability stacks to automate, scale, and harden mission-critical services.
Senior DevOps Engineer building and operating large-scale Software Defined Storage and Kubernetes platforms in a private cloud, using IaC tools like Ansible, Terraform, and Helm with GitOps practices.
Architect, implement, and support a community-driven OpenStack private cloud using Ansible/Terraform/Pulumi, with deep expertise across Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance for a cloud contact center provider.
Senior DevOps Engineer designs, automates, and maintains large-scale compute platforms including bare metal, virtualization, OpenStack, and Kubernetes in a private cloud for a cloud contact center provider.
Build and automate large-scale Software Defined Storage and Kubernetes platforms in a private cloud, ensuring scalability and resilience using IaC, GitOps, and observability tools.
Designs and automates large-scale cloud network infrastructure for a SaaS contact center platform, using SDN, IaC, and CI/CD pipelines to ensure high availability and security.
Senior engineer designs and refines AI prompts for Five9’s cloud contact center quality management system, mentors a small team, and leads complex customer deployments using Speech Analytics and LLM expertise.
Senior Information Security Engineer at Five9 in Porto, Portugal, responsible for identifying, assessing, and managing security risks across cloud infrastructure and services while driving remediation and reporting risk posture to leadership.
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