Leads IT operations and cybersecurity for Rural Metro Fire as its Information Security Officer, owning enterprise infrastructure (network, server, cloud, endpoint), identity/access, and backup/DR in a 24/7 public safety environment, while governing an MSP that delivers SOC, helpdesk, and project support. Centered on the Microsoft stack (Azure, M365, Entra ID, Intune, Defender) and NIST/CMMC compli
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