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The Staff Software Engineer will design, develop, and maintain high‑performance Java microservices for Five9's cloud contact‑center platform, using Spring Boot, GCP services (GKE, Pub/Sub, BigQuery, CockroachDB, Redis), Kubernetes, and CI/CD pipelines, while mentoring engineers and ensuring reliability.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
VP of Data Science leading an applied data science team at a cloud contact center software company, focused on AI products including LLMs, agentic architectures, model fine-tuning, and prompt engineering that ship directly into production.
Network Engineer maintaining IP networking components in a 24/7 SaaS cloud contact center environment—troubleshooting, capacity planning, and deploying new network product offerings. Core tech includes Cisco IOS-XE/Nexus, MPLS, OSPF, BGP, and IPSEC VPNs.
Senior Technical Program Manager driving multiple complex, cross-functional programs across a cloud contact center software company, coordinating between engineering, product, finance, and executive stakeholders using cloud technologies.
Build responsive, performant cloud contact center UIs with React, TypeScript, TanStack, and Zustand, deployed on Google Cloud Platform, with an expectation to grow into full-stack ownership over time.
Build and ship features on Five9's cloud contact center UI products (Agent Desktop, Supervisor tools) using a modern React + TypeScript + Nx stack in a distributed, async-first engineering team that integrates AI coding tools daily.
The Senior Software Engineer will build and maintain cloud contact center UI features using React, TypeScript, and Nx. This role involves collaborating with a distributed team, mentoring engineers, and utilizing AI coding agents in an async-first environment.
Orchestrate the delivery and release of cloud contact center software, managing release pipelines and cross-functional teams using Agile methodologies and tools like Jira and GitLab.
Builds, installs, and maintains compute, network, storage, rack, and power hardware in Five9's Atlanta data center, working onsite five days a week with 24x7 on-call rotation. Day-to-day covers equipment installs, monitoring, cooling/power planning, DCIM inventory, vendor RMAs, and troubleshooting using Linux/Unix command line.
Five9 is hiring a Data Center Engineer to build, install, and maintain the hardware and infrastructure of its data center in Santa Clara, CA, working fully onsite five days a week with on-call duties. Day-to-day work spans compute, network, and storage installs, power/cooling and space planning, DCIM inventory, vendor/RMA handling, and automation via coding in a Linux/Unix environment.
Network Engineer II managing LAN infrastructure (Cisco Nexus, Palo Alto, F5) in a 24/7 SaaS cloud contact center environment, driving automation with Ansible/Terraform/Python and operating across hybrid on-prem, GCP, and AWS data centers.
Senior DevOps Engineer owning DNS and Kubernetes infrastructure in a private cloud, using Ansible, Terraform, Python, and GitOps/observability stacks to automate, scale, and harden mission-critical services.
Senior DevOps Engineer building and operating large-scale Software Defined Storage and Kubernetes platforms in a private cloud, using IaC tools like Ansible, Terraform, and Helm with GitOps practices.
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