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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
In-house attorney drafting and negotiating cloud, SaaS, AI, and data-processing agreements for a leading CCaaS provider, advising on privacy, cybersecurity, and compliance risks.
Configure and deploy Five9 cloud contact-center solutions, integrating with CRMs and digital channels, while providing technical guidance to customers in a hybrid Manila role.
Oversees end-to-end implementation of cloud contact center software projects, managing customer requirements, timelines, and stakeholder communication to ensure seamless deployments and high satisfaction.
Design, implement, and support Software Defined Storage and Kubernetes platforms in a private cloud using Infrastructure-as-Code, GitOps, and automation tools like Terraform, Ansible, and Python.
Leads cloud contact center software deployments and integrations for enterprise clients, configuring complex systems (IVR, APIs, CRM integrations) and mentoring junior engineers to ensure seamless customer implementations.
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