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Contact Center Transformation Solution Architect | 12 to 16 years | Bangalore Gurgaon

A senior solution architect at Capgemini Engineering who owns contact center transformation end to end: leading presales and RFP responses, designing greenfield CCaaS architectures, migrating legacy PBX/ACD platforms to cloud, and governing multi-year delivery programs. Core tech includes Cisco UCCE/UCCX/CVP, Genesys, NICE CXone, Amazon Connect, conversational AI (Dialogflow, Lex, Nuance), and CRM

Agile AI Analytics Automation Cisco +15 skills

Agentic AI Architect / Lead - Snowflake Cortex

Open 46d North AmericaFull-timeLead

Capgemini is hiring an Agentic AI Architect/Lead to design, evaluate, and scale enterprise Agentic AI solutions on Snowflake Cortex (Search, Analyst, LLM functions, RAG, vector search), while mentoring engineers and setting AI governance and architecture standards. Hands-on work spans Python, SQL, Snowpark, and frameworks like LangGraph, CrewAI, AutoGen, and Semantic Kernel. Onsite/hybrid from day

Accessibility Agentic AI AI Ai Enablement Airflow +37 skills

Solution Architect (ServiceNow / Microsoft Copilot & Power Platform)

Open 46d APACContract

A solution architect role at Capgemini in Singapore leading enterprise transformation initiatives using ServiceNow and/or Microsoft Power Platform and Copilot Studio. Day to day involves designing scalable, secure, AI-enabled solutions, driving workflow automation and platform migrations, setting architecture standards, and guiding Agile delivery with business stakeholders and vendors.

Agile AI Analytics API Automation +18 skills

Lead Software Engineer

Open 39d North AmericaFull-timeLead

Lead Software Engineer (Forward Deployed Engineer – Applied AI) at Capgemini who drives clients' strategic AI initiatives end-to-end: turning conversational and agentic AI prototypes into production-grade, multi-agent applications on Google Cloud, using Python, Terraform/IaC, and MLOps observability. Hybrid role based in Atlanta, Chicago, Dallas, or Nashville.

Accessibility Agentic AI AI API Cloud +15 skills

Senior Software Engineer

Open 39d North AmericaFull-timeSenior

Capgemini is hiring a Forward Deployed Engineer (Applied AI) to turn conversational and agentic AI prototypes into production-grade client solutions, leading end-to-end development, integrations, and MLOps. Core stack includes Python, Google Cloud Platform, and Terraform, in a hybrid role based in Atlanta, Chicago, Dallas, or Nashville.

Accessibility Agentic AI AI API Cloud +15 skills

Forward Deployed Engineer (FDE) - Applied AI

Open 39d HybridNorth AmericaFull-time

Capgemini is hiring a Forward Deployed Engineer (Applied AI) to turn conversational AI prototypes into production agentic systems for enterprise customers, working on-site with clients (high travel). Core work spans Python, GCP, Terraform, MLOps, RAG, and multi-agent conversational AI.

Accessibility Agentic AI AI API Cloud +12 skills

Senior Forward Deployed Engineer - Lead Software Engineer

Open 38d HybridNorth AmericaFull-timeLead

Capgemini is hiring a Senior Forward Deployed Engineer to lead customer-facing Conversational AI delivery, turning prototypes into production-grade agentic systems on Google's AI stack. Day to day you build multi-agent workflows, eval/observability pipelines, and RAG integrations using Python, GCP, and Terraform in a hybrid, high-travel role across multiple US cities.

Accessibility Agentic AI AI API Cloud +10 skills

AWS Cloud Presales Solution Architect - Life Sciences

Open 36d HybridNorth AmericaFull-time

Senior presales solution architect at Capgemini acting as a trusted advisor to life sciences clients on AWS cloud adoption — partnering with sales teams and C-level executives to shape deals, run workshops and POCs, and design cloud, AI/ML and generative-AI solutions across R&D, clinical trials, manufacturing and supply chain. Hybrid US role with up to 40% travel.

Accessibility Agentic AI AI AWS Business Development +6 skills

124K – 282K $

Capgemini Invent- Contact Center AI Consultant

Open 34d Full-time

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver…

Acceptance Criteria Accessibility Agile AI Analytics +14 skills

Capgemini Invent- Contact Center AI - Senior Consultant

Open 34d Full-timeSenior

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver…

Acceptance Criteria Accessibility Agentic AI Agile AI +12 skills

Dynamics / Power platform engineer

Open 30d North AmericaFull-time

Capgemini is hiring a Senior Microsoft Power Platform Engineer in Montreal to design, build, and deploy AI-powered business automation and conversational AI solutions using Dynamics 365, Power Apps, AI Builder, and Copilot, backed by Azure ML, C#.NET, and Python, including LLM/RAG architectures and CI/CD via Azure DevOps.

Accessibility Agile AI API Automation +24 skills

80K – 96K CAD

Enterprise Contact Center Architect

Open 24d HybridNorth AmericaFull-time

Capgemini is hiring an Enterprise Contact Center Architect to define target-state contact center architectures, lead platform selections and modernization programs, and drive AI strategies (virtual agents, agent assist) for clients. Core technologies include CCaaS (Genesys, NICE CXone, Amazon Connect, Five9), CRM, IVR, conversational AI, and WFM/analytics platforms.

Accessibility Agentic AI AI Analytics API +10 skills

frog - Consultant / Senior Consultant, Service & Contact Center Transformation

Open 23d Full-timeSenior

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver…

Accessibility Agentforce Agentic AI AI Analytics +9 skills

Data Scientist

Open 22d North AmericaFull-time

Capgemini is hiring a Forward Deployed Engineer (posted as Data Scientist) in New York to design, build, and deploy conversational AI and customer-experience solutions for enterprise clients — virtual agents, voice bots, and RAG-based assistants — using Python, Google Cloud's Contact Center AI, Dialogflow CX, Vertex AI, and Gemini in a customer-facing delivery role.

Accessibility Agentic AI AI API API Gateway +18 skills

Platform Engineer - ServiceNow (Global Role)

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping…

Acceptance Criteria Agentic AI AI Analytics API +31 skills

Senior Product Manager, AI Receptionist

Open 99d RemoteNorth AmericaFull-timeSenior

Owns the end-to-end product vision for Boulevard's AI Receptionist, an agentic AI system handling client communication across voice and text for salons, spas, and wellness businesses.

Agentic AI AI Automation Conversational AI LLM +1 skills

120K – 186K $

Senior Contact Center Engineer

Open 19d HybridNorth AmericaSenior H-1B sponsor history

North Chicago, IL

The Senior Contact Center Platform Engineer, IVA & Automation leads the design, engineering, implementation, optimization, and operational governance of intelligent virtual assistant and contact center automation…

AI Analytics API Authentication Automation +7 skills

Customer Success Engineer II

Open 20d RemoteLATAMFull-timeMiddle

Why this job is exciting The role: We are seeking a highly experienced and motivated Customer Success Engineer to join our company. As the Customer Success Engineer II, you will support a growing base of enterprise…

Agentic AI Agile AI Analytics API +23 skills

Applied Intuition

Product Manager - Cabin Intelligence

Open 20d On-siteNorth AmericaContract Licensed UK sponsor H-1B sponsor history

Own Cabin Intelligence products at Applied Intuition (Sunnyvale): an in-vehicle software platform, tooling, and AI-powered cabin experiences shipped to global OEMs. Day to day you'd set roadmap, work with engineering/design, manage AI/voice/SoC vendor partnerships, and support go-to-market.

ADAS AI Android Business Development Conversational AI +4 skills

152K – 232K $

Full-Stack Senior Software Engineer

Open 24d North AmericaSenior

Elastic is hiring a hands-on full-stack senior software engineer for its internal IT Software Engineering team to design, build, and operate enterprise web apps and AI-powered bots (React, TypeScript, Node.js, Elasticsearch/Kibana) that replace third-party SaaS tools. It's a 100% individual-contributor role with production on-call ownership.

Accessibility Agile AI API Automation +25 skills

133K – 211K $