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Job Description What is the opportunity? The Agent Lead sits at the forefront of transforming Financial Advisor productivity through agentic AI workflows—bridging business problems with intelligent automation. This is…
We currently have a career opportunity for an Senior Business Consultant to join our team, this position is remote. JOB DESCRIPTION We have an opportunity for a Salesforce Senior Business Consultant with expertise in…
As a Senior Manager, Salesforce Architecture & Engineering, you will lead the architecture, design, and delivery of enterprise-scale Salesforce applications across Sales Cloud, Service Cloud, Experience Cloud, Data…
Job Description Summary #LI-Hybrid This position will be located at East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic…
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce…
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver…
Principal Program Manager at Fin (Intercom) in San Francisco drives high-stakes, cross-functional programs to achieve company goals in an AI-powered SaaS customer support platform.
Designs and secures AWS cloud architectures for a fast-growing AI customer service platform, implementing detection, monitoring, and incident response to protect production systems and customer data.
Senior Solutions Architect advises LATAM customers on AI-powered customer support solutions, bridging technical and business needs to drive adoption and product improvements.
Builds and scales AI training pipelines and inference services for Fin's high-performance customer support AI agent, working with transformers, LLMs, and GPU-level optimizations.
A Senior Machine Learning Scientist at Fin (Intercom) identifies product problems that ML can solve, researches suitable algorithms, runs exploratory data analysis and offline evaluation, and partners with product, design, and engineers to ship models into production. The role centers on applied ML (supervised, unsupervised, transformer models) with a strong product focus in Berlin's new R&D hub.
Senior Solutions Architect at Fin designs and demonstrates AI-powered customer support solutions for clients, focusing on pre-sales technical discovery and proof-of-concept delivery.
The Staff AI Product Manager will define the vision, strategy, and roadmap for Intercom's AI platform and Fin AI agent. This role involves collaborating with ML scientists and engineers to translate complex AI capabilities into high-value, user-facing product experiences.
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