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L2 support role at Vodafone VOIS in Pune: operate, monitor and troubleshoot NetIQ Identity Manager and associated IAM services (identity lifecycle, provisioning, access), lead incident/problem management under ITIL/SLAs, and drive automation and AI/AIOps improvements using Shell, SQL/PL-SQL and monitoring platforms.
An L2 production-support role at Vodafone VOIS in Pune, operating and troubleshooting NetIQ Identity Manager and IAM/IDM services — identity lifecycle provisioning, incident/problem management under ITIL, and automation using Linux, Shell, SQL/PL-SQL, with exposure to monitoring tools and AIOps.
L2 support role in Vodafone's VOIS shared-services team based in Pune, operating and troubleshooting NetIQ Identity Manager across the identity lifecycle — provisioning, de-provisioning, access and synchronisation — while leading incident/root-cause analysis under ITIL/SLA practices and improving operations with Unix/Linux, Shell, Oracle SQL/PLSQL, monitoring tools and AI/AIOps.
L2 support role in Vodafone's VOIS shared-services team in Pune, operating NetIQ Identity Manager and IAM services: troubleshooting identity lifecycle, provisioning and access issues, leading incident/problem management within SLAs, and automating operations with Shell, Oracle SQL/PLSQL plus AI/AIOps use cases. Core stack: NetIQ IDM, LDAP/AD, Linux, WebLogic.
Who are you VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the…
Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the…
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