IT Support / Help Desk Jobs in United States
There are 2,940 open IT Support / Help Desk jobs in United States on freehire right now. 1,170 of them were posted recently. The skills employers ask for most often are help-desk, networking and active-directory.
Salary
| Currency | Period | 25th | Median | 75th | Postings |
|---|---|---|---|---|---|
| USD | year | $87,125 | $112,500 | $138,000 | 59 |
| USD | hour | $20 | $25 | $34 | 23 |
From postings that disclose pay. Currencies are counted separately, never converted.
Most requested skills
- help-desk 42%
- networking 30%
- active-directory 24%
- service-desk 23%
- cloud 18%
- automation 15%
- cybersecurity 15%
- itil 15%
How the work is done
- Onsite 444 · 15%
- Hybrid 310 · 11%
- Remote 276 · 9%
Visa sponsorship offered in 20% of the 91 postings that state a position on it.
Seniority
- Junior 200
- Senior 187
- Lead 116
- Middle 80
- Intern 65
- Staff 15
Who is hiring
- 1000+ employees 58
- 501-1000 employees 28
- 201-500 employees 10
- 51-200 employees 8
- 11-50 employees 6
IT Support Specialist
Provides Tier 1/2 end-user IT support for a global remote workforce across macOS and Windows, while administering identity systems (Okta, Entra ID), SaaS apps (Microsoft 365, Slack, Zoom), endpoint management (Intune, CrowdStrike), and AI tools — improving operations through scripting, automation, and documentation.
Oracle Cloud HCM HR HelpDesk Specialist
A functional specialist who designs and configures the Oracle Cloud HCM HR HelpDesk module for federal government clients — gathering requirements, running fit-gap analyses and Conference Room Pilots, writing functional design documents, and executing unit testing while liaising between client and development teams.
Service Desk Lead
Leads a Tier 1/1.5 service desk supporting a secure federal ITSM environment split between Reston and Lorton, VA — managing queue health and SLAs, mentoring technicians, and driving automation. Daily work centers on Windows enterprise, Microsoft 365, AVD, PowerShell, ITSM tooling, and PL-3/STIG/JSIG compliance.
Technical Support Specialist (AI / SaaS)
About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can…
Sr. Windows and Desktop Engineer
Position Overview: SBC Innovations is seeking an experienced Desktop & Windows Engineer Subject Matter Expert (SME) to provide advanced engineering, development, testing, and operational support for enterprise Windows…