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Senior RAG Engineer
Builds and optimizes Retrieval-Augmented Generation (RAG) systems to enhance AI-driven customer experience solutions for outsourced business services, leveraging NLP, LLMs, and data retrieval pipelines.
Senior AI / ML Engineer
Design and implement AI/ML models to enhance customer experience and business process automation for a tech-enabled BPO provider.
AI Business Analyst
Analyze AI-driven business processes and customer experience workflows to optimize outsourced service delivery for clients across industries.
AI Security Analyst
An AI Security Analyst monitors and protects AI-driven systems, focusing on detecting threats, vulnerabilities, and ensuring secure AI model operations within a tech-enabled business services company.
Senior AI Operations Analyst
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Governance Analyst
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Systems Administrator
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Senior AI Systems Administrator
Manages AI-driven infrastructure and systems for MCI’s cloud-based CX and BPO services, ensuring seamless operations across industries like healthcare, retail, and fintech.
Principal Prompt Engineer
Designs and refines AI prompts for customer-experience and BPO workflows, integrating them into cloud-based contact-center and XaaS platforms.
Senior Generative AI Engineer
Build and deploy generative AI models to enhance customer experience and automate business processes for MCI's outsourcing and cloud technology solutions.
Sales Coordinator
Sales Coordinator Greensburg, PA Who We Are At AGP, we’re on a mission to make K–12 technology ridiculously easy from classroom deployment to end-of-life recycling. We’re more than a parts and service company; we’re a…
M&A Transaction Manager - IT Strategy and Diligence
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Operations Analyst
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
RAG Engineer
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Tester / AI QA Analyst
Test AI-driven customer experience and business process outsourcing solutions for accuracy, performance, and compliance across industries like healthcare, retail, and fintech.
Desktop Support Technician
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Campaign Manager
Estrategia y Gestión de Campañas: Diseñar, implementar y optimizar campañas avanzadas en Google Ads (Search, Performance Max, Display, YouTube, Discovery y Shopping). Estructurar arquitecturas de cuenta eficientes,…
Seasonal Operations Coordinator (Coconut Grove)
Keep Buck Mason Running Smooth as an Seasonal Operations Coordinator! Are you the behind-the-scenes hero who keeps everything running smoothly during Holiday? As the Seasonal Operations Coordinator at Buck Mason, you…