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Level 2 Desktop Support
Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport…
IT Service Desk Analyst
Provide first-line IT support for Stratco’s national and international sites, troubleshooting hardware, software, and network issues while maintaining documentation and adhering to ITIL best practices.
Cyber Incident Response Analyst - Junior
Monitor and triage cybersecurity incidents in a 24/7 SOC, escalate to specialized teams, and coordinate responses with stakeholders using tools like ServiceNow and Amazon Connect.
Service Desk Systems Administrator / Space Programs
Provides first-level IT support and system administration for NASA’s satellite ground terminals, handling OS maintenance, user accounts, and basic network/security tasks in a high-security environment.
IT Service Desk Analyst
First-line IT support role resolving colleague queries in a corporate environment, acting as the primary contact for technical issues.
Change Analyst
Analyze and manage energy-market code changes, collaborating with stakeholders to design solutions, document proposals, and ensure compliance with consumer-focused regulations.
ICT Operations Manager
Be MORE at ECH ECH is a leading South Australian profit-for-purpose organisation with a 60-year legacy of helping people age productively and independently. We believe our people drive our success, which is why we’re…
Lead Cloud AI Engineer
Lead the design and scaling of cloud-native AI platforms, AIOps log intelligence, and semantic developer tooling using GCP, Azure, and generative AI frameworks like Google Gemini and OpenAI.
Digital Workplace Operations Process Owner
Job Summary As a member of the Digital Workplace Operations team, the Process Owner defines how end-user support operates at scale. This role owns the design and execution of end-to-end processes across service desk,…
IT Service Desk Manager, APAC
As the IT Service Desk Manager for the APAC regions; you will be responsible for managing a third-party service desk provider (Service Owner) that supports our lead office. Your primary focus will be to drive the…
IT Service Desk Manager, APAC
As the IT Service Desk Manager for the APAC regions; you will be responsible for managing a third-party service desk provider (Service Owner) that supports our lead office. Your primary focus will be to drive the…
NOC Analyst
Monitor networks, applications, AI tools, and cloud infrastructure 24/7, triage alerts, and escalate issues while maintaining documentation and SLAs.
Senior Infrastructure Support Analyst
We are seeking a highly organized IT Support Analyst (Infrastructure Service Operations) to join our local technology team. In this role, you will manage multiple layers of enterprise infrastructure and deliver…