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Junior Network Security & Design Engineer
Role Overview A global organization in the maritime and logistics sector is seeking a Network & Security Design Engineer to support enterprise network operations, security, and infrastructure design. This role…
Sr. Database Administrator
Manage SQL Server, GCP Big Query, MongoDB and PostgreSQL databases through multiple product lifecycle environments, from development to production systems, migration, upgrade and decommissioning. Configure and maintain…
Sr. IT Service Desk Analyst
Job Responsibilities: Supports the operation of ticket dispatching and chat support Supervises IT Service Management Assistants Management and Administration of ManageEngine Service Desk Handles all…
Senior IT Operations Analyst
Job Responsibilities: Handles all projects/enhancement of other service desk (Support Service Desk) Handles different tasks related to IT governance and compliance Supports the operation of ticket dispatching and chat…
Senior Manager - Service Restoration
Operations Management Focal point for incident escalations through hotlines, MS Teams channels, Team mailbox and in-person escalations Ensure escalations are dealt with or that an accountable owner is assigned to…
ServiceNow Manager
Role Responsibilities: Oversee the end-to-end design and implementation of ServiceNow solutions Development of ITSM & custom modules in ServiceNow Platform following best development practices Lead a…
Oracle DevOps Engineer
DUTIES AND RESPONSIBILITIES Include, but are not limited to: OCI Management: Design, deploy, and manage OCI resources including compute, networking, storage, and identity services. Implement and maintain security…
IT Operations Senior Analyst | Makati | Morning | Full Onsite
Job Responsibilities: Supports the operation of ticket dispatching and chat support Supervises IT Service Management Assistants Management and Administration of ManageEngine Service Desk Handles all…
IT Senior Support Specialist
The IT Senior Support Specialist handles escalated tickets from Level 1 and 2 support, focusing on complex technical issues involving hardware, software, and network systems. The ideal candidate has strong…
IT Senior Support Specialist
Respond to and resolve support tickets involving: Advanced workstation, laptop, and peripheral issues Operating system errors and application-level problems Network connectivity and configuration issues (LAN/WAN, VPN)…
IT Senior Support Team Lead
The IT Senior Support Team Lead is responsible for overseeing the daily operations of a team of L3 IT support professionals, ensuring timely and effective resolution of complex technical issues. This role involves…
IT Support Specialist Team Lead
The IT Support Specialist Team Lead is responsible for overseeing the daily operations of a team of Level 1 and Level 2 IT Support Specialists. This includes managing ticket queues, ensuring timely resolution of…
IT Support Team Lead
The L3 Team Lead is responsible for providing initial support for a newly established Global Business Center and will ramp up to oversee the daily operations of a team of IT L3 support professionals, providing advanced…
IT Vendor Security Analyst
The Third-Party Security (TPS) enables the business by proactively identifying, assessing, and mitigating security risks. Protects the confidentiality, integrity, and availability of Verizon assets through robust…
L3/Tier 3 IT Support Specialist
Overview: This role is based in our offshore Global Business Center and is responsible for providing advanced technical support to end users supporting operations in the United States. The IT Senior Support Specialist…
Database Administrator (Oracle)
Duties and Responsibility Act as the escalation point for complex database issues, resolving incidents related to performance, security, storage, and availability. Perform installation of software, configurations,…
Global Business Process Analyst
ESSENTIAL DUTIES AND RESPONSIBILITIES Process Optimization and Documentation : o Create, update, and distribute process documentation and SOPs. o Regularly audit existing documentation for accuracy and completeness. o…
IT Global Business Process Analyst
A start-up US-based health care company is seeking a Global Business Process Analyst for IT with experience in leading process improvement projects, data analysis, operational reporting, and project management. This…
IT Operations Analyst (Senior Level Analyst)
Provides support for ticket dispatching operations and chat support. Supervises IT Service Management Assistant. Manages and administers the ManageEngine Service Desk. Oversees projects and enhancements related to…
IT Operations Senior Analyst
Supports the operation of ticket dispatching and chat support Supervises IT Service Management Assistants Management and Administration of ManageEngine Service Desk Handles all projects/enhancement of other service…