1-800 Contacts

About

1-800 Contacts Inc. is an American contact lens retailer based in Draper, Utah. Founded in February 1995 by Jonathan C. Coon and John F. Nichols, the company has established itself as the largest online retailer of contact lenses worldwide. Having introduced the industry's first way to buy contact lenses online, 1-800 Contacts has continually adapted its operations to meet customer needs. The company offers a variety of brands, including Johnson & Johnson Vision Care, Alcon, Bausch & Lomb, and CooperVision. Additionally, it provides online prescription renewals, glasses, and the in-house AquaSoft Daily contact lenses brand. Over the years, they've expanded their services to include features like hassle-free subscriptions and a focus on customer satisfaction, encapsulated in their slogan, 'We Deliver. You Save™.' The company emphasizes a culture of employee empowerment and well-being. 1-800 Contacts offers innovative solutions that revolutionize how consumers access and manage their vision care needs. Its success is reflected in multiple best workplace recognitions, indicating a positive organizational culture that prioritizes employees and customer service—qualities that serve as the foundation for its growth and continued market presence. As 1-800 Contacts approaches decades in the industry, it remains dedicated to pushing the boundaries in an evolving landscape, leveraging technology and customer feedback to enhance user experience.