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Remote (Philippines) role optimizing helpdesk/ticketing platforms (Gorgias, Zendesk, Help Scout) for an outsourcing company: building automations like chatbots, rules, and macros, reporting on ticket metrics, and leading AI-driven initiatives to improve support operations.
Remote QA tester ensuring product quality across web, mobile, and API platforms through exploratory, functional, regression, and API testing while developing automated test suites. Requires 3+ years in QA with tools like Jira, Postman, and SQL; works 1PM–10PM Manila time.
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