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Work Setup: Onsite at the Sanctum, SM - North EDSA, QC Start Date : ASAP Schedule: 9AM - 6PM EST We are looking for a Technical Support Specialist to join the team! As a Technical Support Specialist, you’ll work with…
Ready to shape global financial strategy, build an enterprise FP&A function from the ground up, and drive executive-level decision-making? SupportNinja is looking for a Head of FP&A to architect our global…
SupportNinja is hiring a Senior Service Delivery Manager, 100% onsite in Clark, Pampanga, to run day-to-day operations of a premier wellness campaign, leading multi-tier teams, budgets, SLAs, and client relationships while spearheading AI transformation (conversational AI, LLM deployment, workflow automation). Mostly US hours with shift flexibility.
Remote (Philippines) role optimizing helpdesk/ticketing platforms (Gorgias, Zendesk, Help Scout) for an outsourcing company: building automations like chatbots, rules, and macros, reporting on ticket metrics, and leading AI-driven initiatives to improve support operations.
Work Set-up: Remote - Philippines Start Date: TBD Schedule: 10PM - 7AM Manila Equipment: BYOD What does a day in the life of a Sr. Customer Success Specialist look like? Provide high-quality, personalized support to…
Work Setup: Hybrid ( Once-a-month onsite at The Sanctum, SM - North EDSA, QC) Start Date: ASAP Schedule: 9:00PM-6:00AM (Manila) | M-F Equipment: Company provided JOB SUMMARY: The Team Lead role will manage the…
This is an onsite position at The Hideout, Clark, Pampanga. What does a day in the life of a Technical Support Representative look like? Creates and updates the knowledge base, standard operating procedures, and…
Work Setup: Remote Equipment: BYOD Schedule: TBD (Must be open to night shift) Start Date: ASAP What does a day in the life of a Customer Service Representative look like? Respond to customer inquiries via email and…
Work Setup : Onsite at The Sanctum, SM - North EDSA, QC Equipment: Company-provided Start Date: November 2, 2026 The Customer Service Representative II is responsible for handling customer inquiries and resolving…
Work Setup: Remote Start Date : ASAP Equipment Provision: Bring Your Own Device Schedule: 12AM-9AM Shifting Schedule What does a day in the life of a Content Editor and Moderator took like? Verification Analysis…
Remote QA tester ensuring product quality across web, mobile, and API platforms through exploratory, functional, regression, and API testing while developing automated test suites. Requires 3+ years in QA with tools like Jira, Postman, and SQL; works 1PM–10PM Manila time.
Employment Type : Full-Time Work Setup : Remote/WAH Start Date: November 2, 2026 Equipment Provision: BYOD (Bring-Your-Own-Device) The Customer Onboarding & Training Coordinator is responsible for coordinating…
Employment Type : Full-Time Work Setup : Remote/WAH Equipment Provision: BYOD (Bring-Your-Own-Device) The Technical Support Representative II is responsible for providing advanced technical support to customers who are…
Work Setup: Remote - Philippines Start Date : ASAP Schedule: Must be flexible, including night shift Equipment: BYOD The Technical Support Representative II is responsible for providing advanced technical support to…
Work Setup: Remote Equipment: BYOD Schedule: TBD (Must be open to night shift) Start Date: ASAP The Customer Service Representative II is responsible for handling customer inquiries via a maximum of two communication…
Work Setup: Remote Start Date : ASAP Equipment Provision: Company Provided Schedule: Standard M-F shifting schedule Job Summary: The Customer Service Representative is responsible for handling incoming customer…
Work Setup: Remote - Philippines Equipment: Bring Your Own Device (BYOD) Type of Contract: Part-Time Seasonal Schedule: HOOP: 8AM - 8PM EST (Monday to Sunday) 20hrs/week Duration of contract: Oct 28 - Dec 24, with the…
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