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Meet Ada, your new AI Agent for customer service.

aienterprise-software
https://ada.cx ↗ LinkedIn ↗
Jobs Hiring Closed Discussion

Company facts

Series C-stage
Founded
2016
Employees
705
Headquarters
Canada

About

Meet Ada, your new AI Agent for customer service. Hire an AI agent to deliver extraordinary customer experiences, faster and at a lower cost than human agents. About us Ada envisions a world where every customer interaction is resolved by AI Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Verizon, AirAsia, Yeti, and Square. As an AI-native company, we believe the future of extraordinary customer service is powered by AI. Born in Toronto, Ada serves companies and their customers worldwide.

Open positions

13 jobs
Ada
7 views 6 days ago

Senior Solutions Architect

New RemoteNorth AmericaFull-timeSenior
Canada

At Ada, an AI customer service automation company, the Senior Solutions Architect is the trusted technical advisor to clients and deal teams from pre-sales through post-launch—designing integrations between Ada's AI Agent and client systems (CRMs, contact centres, commerce, BI) using REST APIs, SDKs, OAuth, and MCP, and prototyping bespoke solutions to production.

Agentic AI AI Ai Enablement API Automation +21 skills
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Ada
18 views last week

Customer Solutions Consultant, Ada Accelerate

Open 47d RemoteNorth America, UKFull-time

Customer Solutions Consultant on Ada's Accelerate team, managing a scaled book of SMB/mid-market customers for an AI customer-service automation platform. Day to day: driving activation, adoption, retention, and renewals through proactive touchpoints, demos, ticket support, and data-driven engagement. Requires 2+ years in customer success and familiarity with APIs and SaaS tools.

AI Ai Enablement Analytics API Automation +8 skills
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Ada
6 views last week

Account Manager, Ada Accelerate

Open 30d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +3 skills
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Ada
6 views last week

Enterprise Account Executive, DACH & Nordics

Open 30d RemoteEuropeFull-time
Germany

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +2 skills
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Ada
7 views last week

Presales Consultant

RemoteNorth AmericaFull-time

Technical presales role on Ada's North American Solutions Consulting team: runs discovery with customer service leaders, builds custom demos of Ada's AI agents across chat, email and voice, leads proofs of concept, owns RFP/security answers, and hands off technical scoping. Core tech: LLMs/generative AI, APIs, and SaaS platforms like Salesforce, Zendesk, Shopify, HubSpot.

AI Ai Enablement API Automation Generative AI +8 skills
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Ada
3 views 3 months ago

Security and Infrastructure Engineer

Open 80d RemoteNorth AmericaFull-time
Canada

Builds and maintains secure cloud infrastructure and security systems for an AI-driven customer service platform, ensuring scalability and compliance while working with modern DevOps tools and cloud technologies.

Agentic AI AI Ai Enablement Automation AWS +29 skills
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Ada
3 views 3 months ago

Customer Solutions Consultant II

Open 85d RemoteUKFull-timeMiddle
United Kingdom

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement API Automation HubSpot +6 skills
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Ada
7 views 4 months ago

Technical Support Advisor

Open 99d RemoteUKFull-time
United Kingdom

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement API Automation Jira +5 skills
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Ada
4 months ago

Director, Technology and Cloud Alliances

Open 99d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement Automation AWS Azure +12 skills
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Ada
5 views 6 months ago

Enterprise Account Executive

Open 99d RemoteAPACFull-time
Malaysia

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +2 skills
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Ada
6 views 6 months ago

Implementation Consultant

Open 99d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement API Authentication Automation +11 skills
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Ada
5 views 6 months ago

Sales Development Representative

Open 99d HybridNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Agentic AI AI Ai Enablement Automation LLM +3 skills
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Ada
4 views 6 months ago

Director, Global Consulting & System Integrator Partnerships

Open 99d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement Automation Business Development Cloud +6 skills
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