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Ada

Meet Ada, your new AI Agent for customer service.

aienterprise-software
https://ada.cx ↗ LinkedIn ↗
Jobs Hiring Closed Discussion

Company facts

Series C-stage
Founded
2016
Employees
705
Headquarters
Canada

About

Meet Ada, your new AI Agent for customer service. Hire an AI agent to deliver extraordinary customer experiences, faster and at a lower cost than human agents. About us Ada envisions a world where every customer interaction is resolved by AI Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Verizon, AirAsia, Yeti, and Square. As an AI-native company, we believe the future of extraordinary customer service is powered by AI. Born in Toronto, Ada serves companies and their customers worldwide.

Open positions

53 jobs
ADA
18 hours ago

Data Engineer

NewBe an early applicant North AmericaFull-time
United States

<p><span style="font-size:inherit;"><u><b>About ADA<br /></b></u></span>ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on…

AI Analytics AWS Azure Bash +11 skills
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ADA
4 days ago

Director

NewBe an early applicant APACFull-time
India

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p style="margin:0cm 0cm 0cm 3.5pt;"><span style="font-family:Aptos, sans-serif;font-size:12pt;color:rgb(36,36,36);"><b><span…

AI Analytics Data Science Machine Learning Pre-sales +3 skills
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ADA
4 days ago

Strategy & Planning Manager

NewBe an early applicant APACContract
South Korea

<p><span style="font-size:inherit;"><u><b>About ADA<br /></b></u></span>ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on…
ADA
5 days ago

Multimedia Designer Intern

New APACInternshipIntern
Philippines

<p style="margin-bottom:1rem;font-family:Roboto, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Arial, sans-serif;font-size:13.125px;"><span style="font-size:12px;font-family:Arial;"><u><b>About…

Adobe Creative Suite AI Analytics E-commerce Illustrator +5 skills
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Ada
7 views 6 days ago

Senior Solutions Architect

New RemoteNorth AmericaFull-timeSenior
Canada

At Ada, an AI customer service automation company, the Senior Solutions Architect is the trusted technical advisor to clients and deal teams from pre-sales through post-launch—designing integrations between Ada's AI Agent and client systems (CRMs, contact centres, commerce, BI) using REST APIs, SDKs, OAuth, and MCP, and prototyping bespoke solutions to production.

Agentic AI AI Ai Enablement API Automation +21 skills
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ADA
7 days ago

Operations Director E-Commerce Vietnam

New APACFull-time
Vietnam

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p><span style="font-size:inherit;">ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital,…
ADA
last week

Data Scientist

New APACFull-time
Sri Lanka

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p><span>ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth,…

AI Analytics Authentication Data Analytics Data Science +6 skills
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ADA
last week

Performance Marketing Senior Manager

New APACFull-timeSenior
Malaysia

<p><span style="font-size:inherit;"><u><b><span style="font-family:DarwinSans;">About ADA</span><br /></b></u></span><span style="font-family:DarwinSans;">ADA is the Data and AI Experience Company. We work with global…

AI Analytics Automation E-commerce Marketing Automation +3 skills
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ADA
last week

Outbound Manager

New APACFull-time
Vietnam

<p><span style="font-size:inherit;"><u><b>About ADA<br /></b></u></span>ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on…

AI Analytics Corrective Action E-commerce Express.js
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Ada
18 views last week

Customer Solutions Consultant, Ada Accelerate

Open 47d RemoteNorth America, UKFull-time

Customer Solutions Consultant on Ada's Accelerate team, managing a scaled book of SMB/mid-market customers for an AI customer-service automation platform. Day to day: driving activation, adoption, retention, and renewals through proactive touchpoints, demos, ticket support, and data-driven engagement. Requires 2+ years in customer success and familiarity with APIs and SaaS tools.

AI Ai Enablement Analytics API Automation +8 skills
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Ada
6 views last week

Account Manager, Ada Accelerate

Open 30d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +3 skills
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Ada
6 views last week

Enterprise Account Executive, DACH & Nordics

Open 30d RemoteEuropeFull-time
Germany

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +2 skills
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Ada
7 views last week

Presales Consultant

RemoteNorth AmericaFull-time

Technical presales role on Ada's North American Solutions Consulting team: runs discovery with customer service leaders, builds custom demos of Ada's AI agents across chat, email and voice, leads proofs of concept, owns RFP/security answers, and hands off technical scoping. Core tech: LLMs/generative AI, APIs, and SaaS platforms like Salesforce, Zendesk, Shopify, HubSpot.

AI Ai Enablement API Automation Generative AI +8 skills
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ADA
2 weeks ago

Director, Financial Planning and Analysis

APACFull-timeSenior
Malaysia

<p><span style="font-size:inherit;"><b><u>About ADA</u><br /></b></span></p><div style="text-align:justify;"><b><span style="font-weight:400;">ADA is the Data and AI Experience Company. We work with global enterprises…

AI Analytics Business Intelligence Data Analytics Financial Modeling +4 skills
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ADA
2 weeks ago

Regional Tax Manager

APACFull-time
Malaysia

<p><b><u>Position overview:</u></b></p><p>We are seeking a Regional Tax Manager with approximately 10 years of relevant experience to drive the tax function of the group. The role is responsible for managing tax…

AI Analytics Authentication
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ADA
3 weeks ago

Product Owner

APACFull-time
Vietnam

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><div id="input_line_5" style="color:rgb(8,27,58);font-family:SegoeuiPc, 'Segoe UI', 'San Francisco', 'Helvetica Neue', Helvetica, 'Lucida Grande',…

Acceptance Criteria Agile AI Analytics API +9 skills
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ADA
4 weeks ago

Senior Product Manager

APACFull-timeSenior

<p><span style="font-size:inherit;"><u><span style="font-weight:bolder;">About ADA</span></u></span></p><p>ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences…

Acceptance Criteria Agile AI Analytics API +9 skills
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ADA
4 weeks ago

Director

APACFull-time
India

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p class="MsoNormal"><b><span lang="en-gb" xml:lang="en-gb">ADA </span></b><span lang="en-gb" xml:lang="en-gb">is the <b>Data and AI Experience…

AI Analytics Performance Management Program Management SaaS +2 skills
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ADA
4 weeks ago

Inside Sales Specialist

APACFull-time
India

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p style="margin:0cm 0cm 0cm 3.5pt;"><span style="font-family:Aptos, sans-serif;font-size:12pt;color:rgb(36,36,36);"><b><span…

AI Analytics Business Development Cmos CRM +5 skills
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ADA
4 weeks ago

Inside Sales Manager

APACFull-time
India

<p><span style="font-size:inherit;"><u><b>About ADA</b></u></span></p><p style="margin:0cm 0cm 0cm 3.5pt;"><span style="font-family:Aptos, sans-serif;font-size:12pt;color:rgb(36,36,36);"><b><span…

Account Executive AI Analytics Business Development Cloud +9 skills
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