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Ada

Meet Ada, your new AI Agent for customer service.

Discussion
aienterprise-software
https://ada.cx ↗ LinkedIn ↗

Company facts

Series C-stage
Founded
2016
Employees
705
Headquarters
CANADACANADA

About

Meet Ada, your new AI Agent for customer service. Hire an AI agent to deliver extraordinary customer experiences, faster and at a lower cost than human agents. About us Ada envisions a world where every customer interaction is resolved by AI Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Verizon, AirAsia, Yeti, and Square. As an AI-native company, we believe the future of extraordinary customer service is powered by AI. Born in Toronto, Ada serves companies and their customers worldwide.

10 jobs
Ada
1 views 2 days ago

Customer Solutions Consultant, Ada Accelerate

NewBe an early applicant RemoteNorth America, UKFull-time

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement Analytics API Automation +8 skills
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ADA
2 views 4 weeks ago

Engineering Project Manager — AI-Driven Delivery

Open 28d APAC
Malaysia

Leads cross-functional teams to deliver AI-driven software projects on time, within scope, and with high quality while managing risks and ensuring SDLC standards.

SDLC
Ada
1 views last month

Compliance and Security Lead

Open 34d RemoteNorth AmericaFull-timeLead
Canada

Own Ada’s security compliance program, automate audits (SOC 2, PCI, AIUC), and manage vulnerability programs to keep enterprise customers’ data secure.

Agentic AI AI Ai Enablement Automation CI/CD +8 skills
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Ada
5 views last month

Security and Infrastructure Engineer

Open 34d RemoteNorth AmericaFull-time
Canada

Own and secure Ada’s cloud and AI agent platforms across AWS and Azure, building guardrails, automation, and detection to ensure safe, trustworthy AI customer service at scale.

Agentic AI AI Ai Enablement Automation AWS +24 skills
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Ada
4 views 2 months ago

Sales Development Representative

Open 89d HybridNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Agentic AI AI Ai Enablement Automation LLM +3 skills
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Ada
2 views 2 months ago

Customer Solutions Consultant II

Open 50d RemoteUKFull-time
United Kingdom

Customer Solutions Consultant II at Ada helps enterprise clients deploy, optimize, and scale AI-powered customer service solutions, focusing on measurable outcomes like automated resolution and customer satisfaction using SaaS integrations.

AI Ai Enablement API Automation HubSpot +6 skills
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Ada
3 views 2 months ago

Technical Support Advisor

Open 54d RemoteUKFull-time
United Kingdom

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement API Automation Jira +5 skills
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Ada
3 views 3 months ago

Enterprise Account Executive

Open 89d RemoteAPACFull-time

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

Account Executive AI Ai Enablement Automation LLM +2 skills
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Ada
1 views 5 months ago

Implementation Consultant

Open 54d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement API Authentication Automation +11 skills
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Ada
2 views 7 months ago

Director, Global Consulting & System Integrator Partnerships

Open 89d RemoteNorth AmericaFull-time
Canada

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise…

AI Ai Enablement Automation Business Development Cloud +6 skills
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