Alchemer
Enterprise survey and customer feedback management software platform.
Company facts
- Founded
- 2006
- Employees
- 200
- Headquarters
- United States
- CEO
- Martin Mrugal
- Type
- Private
- Funding
- Private Equity · 2022
- Subsidiaries
- Apptentive, Chatmeter
About
Alchemer empowers organizations to harness feedback effectively, transforming data collection into meaningful insights that drive actionable outcomes. Since its inception in 2006, Alchemer has evolved into a leading provider of customer experience management and online survey software. The platform seamlessly integrates customer feedback collection across various channels, including web, mobile, and third-party applications, enabling businesses to gain comprehensive insights into customer sentiments in real-time. At the core of Alchemer's offerings lie its flexible solutions designed for organizations of all sizes, from startups to large enterprises. With its robust survey and feedback tools, Alchemer enables users to design custom surveys, analyze data effortlessly, and connect feedback with business operations to make informed decisions. The company prioritizes user experience by offering extensive integration capabilities, allowing clients to link feedback data directly into their existing workflows and systems. Recognized for its commitment to innovation, Alchemer continually enhances its platform to meet the evolving needs of customers, leveraging cutting-edge technologies such as AI to further streamline feedback processes.