Tier 2 IT help desk analyst resolving escalated customer issues via phone, email, and chat; administers Active Directory and Microsoft 365, manages endpoints with Intune/SCCM/JAMF, mentors Tier 1 analysts, and drives root-cause fixes, documentation, and small projects, with occasional after-hours on-call support.
Sign in to see your match
Connect over MCP — free, no account needed to search.