Arch Amenities Group
We manage and operate premium spa, fitness, and leisure facilities.
Company facts
- Founded
- 1973
- Employees
- 3,500
- Headquarters
- United States
- CEO
- Caitlin McKenna
- Type
- Private
- Funding
- Private Equity · 2026
About
At Arch Amenities Group, we are revolutionizing the amenity and hospitality landscape through pioneering innovation and a deep commitment to wellness. Formed by the strategic merger of the industry's most respected leaders, including WTS International, LifeStart, and Meet Hospitality, our company harnesses decades of combined experience to deliver unparalleled management and consulting services. We operate at the intersection of hospitality, wellness, and technology, transforming underutilized spaces within commercial real estate, residential communities, and hotels into vibrant, thriving destinations. Our mission is to create environments where people can truly connect, thrive, and belong. By meticulously crafting, activating, and optimizing every square foot, from state-of-the-art fitness centers and luxurious spas to dynamic rooftops and engaging lounges, we design lasting and innovative solutions that elevate property value and foster a genuine sense of community for our partners and their clientele worldwide. Our forward-thinking approach is fundamentally driven by technology and data. Through groundbreaking partnerships, such as our collaboration with InMoment, we leverage an advanced AI-powered Experience Improvement (XI) platform to gather and analyze critical customer feedback. By integrating Voice of the Customer (VoC) data from surveys and social platforms with proprietary natural language processing (NLP), we unlock real-time, actionable insights that allow for the precise optimization of each unique location we manage. This data-centric methodology empowers us to move beyond traditional management, enabling us to anticipate needs, personalize experiences, and continuously enhance service delivery. This commitment to technological advancement ensures we are not just managing amenities, but are actively engineering superior, connected experiences that boost satisfaction, drive client retention, and deliver a significant return on investment for property owners and developers in an ever-evolving market.