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BITS Technology Group

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1 job
BITS Technology Group
1 views 4 days ago

Service Desk Technician (Level 2)

NewBe an early applicant HybridAPACFull-time
Australia

Level 2 service desk technician at an IT & cyber security MSP on the Gold Coast. Day to day: resolving escalated tickets across Microsoft 365, Windows servers, and networks, mentoring Level 1 techs, maintaining documentation, and supporting SMB infrastructure like Active Directory, VPNs, Wi-Fi, and firewalls.

Active Directory Firewall ITIL Networking Service Desk +3 skills
71K – 85K AUD
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