BITS Technology Group
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9 views 2 months ago
Service Desk Technician (Level 2)
Open 49d HybridAPAC
Australia
Level 2 service desk technician at an IT & cyber security MSP on the Gold Coast. Day to day: resolving escalated tickets across Microsoft 365, Windows servers, and networks, mentoring Level 1 techs, maintaining documentation, and supporting SMB infrastructure like Active Directory, VPNs, Wi-Fi, and firewalls.
Active Directory Cybersecurity Firewall Help Desk ITIL +5 skills
71K – 85K AUD