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BSI Business Systems Integration AG

BSI Software is Europe's #1 AI-powered CRM/CX platform provider, offering an integrated customer relationship management solution for enterprise clients in banking, insurance, retail, and energy industries.

Discussion
aibankingcybersecurityenterprise-softwareinsuranceregtechretail

Company facts

Founded
1996
Headquarters
Switzerland
CEO
Markus Brunold

About

Founded in 1996, BSI Software began with a clear vision: to help businesses build stronger, more meaningful relationships with their customers. The founders recognized that companies across Europe struggled with disconnected customer data, siloed departments, and outdated systems that prevented them from truly understanding and serving their clients. Today, BSI Software stands as Europe's leading provider of AI-powered CRM and Customer Experience solutions. The BSI Customer Suite represents the culmination of nearly three decades of innovation, offering a fully integrated platform that connects sales, marketing, and service operations. Made entirely in Europe, the platform gives businesses sovereignty over their data while leveraging cutting-edge artificial intelligence to deliver personalized customer experiences. Serving over 230 enterprise customers who collectively manage more than 150 million end customers across the continent, BSI Software has established itself as the trusted partner for regulated industries. From banking institutions and insurance companies to retailers and energy providers, the company's modular, AI-ready solutions help organizations attract, engage, and retain customers while maintaining the highest standards of data protection and regulatory compliance.

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