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Entry-level (NYSC associate) IT support role at Casafina Development in Ikeja, Nigeria. The person handles first-line troubleshooting of hardware, software and network issues, manages support tickets and IT assets, supports Zoho enterprise apps, and assists with basic scripting, API and database tasks under an IT Support Executive.
- Responding to customer queries in a timely and accurate way via phone, email or chat - Identifying customer needs and helping customers use specific features - Update our internal databases…
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