Chorus Innovations

About

At Chorus.ai, we are at the forefront of revolutionizing sales and revenue operations through our groundbreaking Conversation Intelligence Platform. Our technology harnesses the power of artificial intelligence, machine learning, and proprietary natural language processing to unlock the vast, untapped potential within every business conversation. Founded in 2015, our mission was to move beyond simple call recording and provide a deeply analytical tool that identifies the key behaviors and techniques of top-performing sales representatives. By automatically recording, transcribing, and analyzing calls, meetings, and emails in real-time, we transform raw conversational data into actionable, strategic insights. This allows revenue teams to not only understand what works in their sales process but to replicate that success at scale, creating a new standard for data-driven coaching and performance improvement. Our innovation is anchored by the industry's largest patent portfolio in Conversation Intelligence, a testament to our commitment to technological advancement. The platform seamlessly integrates with essential tools like CRM systems and video conferencing platforms, including Zoom, enriching them with the critical 'Voice-of-the-Customer'. This integration provides a 360-degree view of customer interactions, flagging risks, identifying upsell opportunities, and ensuring that every team member is aligned with market realities. Before our acquisition by ZoomInfo in 2021, we empowered high-growth companies to build stronger client relationships, forecast with greater accuracy, and drive significant revenue growth. By merging our deep, middle-of-the-funnel insights with ZoomInfo's comprehensive go-to-market intelligence, we continue to push the boundaries of what's possible, creating a unified platform that illuminates the path to more effective and intelligent customer engagement.