Coconut Lizard

Likely evergreen On-siteAPACContract

5 months ago

Player Engagement Agent (non-voice for video gaming project)

Analytics Community Management CRM Slack Zendesk

Note: This role will be hired under Helpshift, a Keywords Technology. Your employment contract and payroll will be under the Helpshift entity. New hires are required to work fully onsite during the onboarding and…

5 months ago

Platform Engineer - III (DB Specialist - YugabyteDB)

AI CLI Clojure Java Linux

About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a…

6 months ago

Product Designer (UI/UX)

Accessibility Agentic AI AI Analytics Design Patterns +7 skills

About the role : Helpshift is looking for a Product Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for…

7 months ago

Software Engineer I - Salesforce Developer

Apex API AWS Azure CI/CD +7 skills

Role Overview We are looking for a Software Engineer with 2–3 years of experience, primarily with hands-on experience in Salesforce Apex development, to join our engineering team. The ideal candidate will have strong…

8 months ago

Senior Engineering Manager - Pune

Open 133d APACSenior

AI Clojure Elasticsearch Java JavaScript +6 skills

Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while…

9 months ago

Platform Software Engineer - II

AI API CLI Clojure Elasticsearch +7 skills

About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a…

9 months ago

Sr. Engineering Manager

Open 133d APACSenior

AI Clojure Elasticsearch Java JavaScript +6 skills

Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while…

Open 133d HybridAPACSenior

11 months ago

Senior Product Designer

Accessibility Agentic AI AI Analytics Design Patterns +7 skills

About the role : Helpshift is looking for a Senior UX Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for…

11 months ago

DevOps Engineer - II

Open 133d APAC

Ansible Automation AWS Bash Big Data +26 skills

Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage,…

last year

Software Development Engineer in Test - I

Appium Automation Git Java Playwright +4 skills

Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million…

2 years ago

DevOps SE II - Developer Productivity

Ansible Automation AWS Bash CI/CD +18 skills

Job title: Software Engineering II - Developer Productivity Location - Pune (Hybrid) About the team: We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably…